Hi, I’m Karen – Ortera’s Engagement Director. If you’re here after a networking event or trade show, chances are it was me you were talking to!

I’m a highly experienced and motivated Programme Manager, determined to deliver excellent results for our customers. I’ll be there helping to shape requirements, translating for the technical teams and generally driving things forward. I’ll be stood beside you and your organisation every step of the way, ensuring the best possible results.

I have been working with customers in both public and private sectors for (ahem) over a decade, with experience in a variety of sectors as well as the results-driven environment of top-tier systems integrators. I am used to excelling in demanding circumstances, turning challenge into opportunity. I led the Ortera Red Team – a crack squad of technical professionals who thrive on being dropped into programmes that have veered from their path, quickly identifying key issues and zeroing in on their resolution.

My broad delivery experience makes me ultra-effective in technology programmes and projects, but my real strength is not being as ‘non technical’ as the team like to think. In a previous life, I was a ‘proper’ techie – which puts me in a very strong position when dealing with the geek-squad. I speak their language, and can be the bridge between the business and the IT department, whether they are yours or mine. My experience, insight and intuition enable me to appreciate the requirements of key stakeholders as well as the technology agenda of your business, which means I can focus on providing exactly what you need from a technology partner. And like Paul, I do enjoy a good coffee.

We have a passion for quality tech at fair prices. You may notice if you shop around for a comparable product or service that most are offering a ‘sale’ price that is roughly double ours… we’re all about being fair. We ask a competitive price for our products and services, and trust that our respect for our customers will be rewarded with long-term relationships that are more valuable for everyone in the long run. We’ve got a very very high customer retention rate, simply because once people find us… they don’t need to go anywhere else. We charge sensible and very competitive fees, and our customers are happy to pay because they’re exactly what they need. Right first time, every time. We’re responsive to requests from our customers, and we’re all in the UK… as are our systems.

I personally dream, drive, oversee, contribute, harass, manage, test, demo, sell, design, engineer and evolve all Ortera products… so, good or bad… it was me! You can contact me using the details at the foot of this page, as well as on our contacts page.